Cancellation, refunds and delivery

Last updated: 29 October 2026

This policy covers paid Nityaflow plans (Starter, Pro and Practice), sold by Avartix, Telangana, India. Questions: hello@nityaflow.in.

1. Cancelling

You can cancel any time in the app under Account › Plan › Cancel renewal, or by writing to hello@nityaflow.in from your account email. Nothing more is charged after you cancel. Your plan keeps working until the end of the period you have already paid for, then your account moves to the Free plan. Your workflows, history and receipts stay saved.

You can also stop the UPI autopay mandate in your UPI app at any time; that cancels the renewal too.

2. Refunds

• First payment: if Nityaflow is not right for you, ask within 7 days of your first payment for a plan and we refund it in full.
• Charged by mistake or twice: refunded in full.
• Moving to another plan: the new plan starts at once and the old one stops. Ask, and we refund the unused days of the old plan.
• Renewals: other renewal payments are not refunded, but you can cancel before the next renewal date at any time.

To ask for a refund, write to hello@nityaflow.in from your account email. We reply within 2 working days. Approved refunds go back to the same UPI account or card through Razorpay, and usually reach you within 5 to 7 working days.

3. Delivery

Nityaflow is an online service; nothing is shipped. Your plan starts as soon as the payment is confirmed, usually within a minute, and you use it at app.nityaflow.in. If your plan has not changed within an hour of paying, write to us and we will fix it the same working day.

4. Prices

Current prices are on the pricing page, in Indian rupees; GST is added where it applies. If a price changes, we tell you by email at least 30 days before it applies to your plan.